FAQs

What is your return policy?

You have 30 days from the day you receive your order to request a return. To be eligible, please contact us first for approval and return instructions.

How can I return an item?

To start a return, email us at support@nodboy.com with your order number. If your return is approved, we’ll send you the instructions and the return address. Items returned without prior approval will not be accepted.

Do you offer free shipping?

Yes we offer free shipping on all orders within the United Kingdom, with no minimum purchase required.

Do you ship internationally?

At the moment, we only ship within the United Kingdom.

How long does shipping take?

Orders are typically processed within 2–3 business days (Mon–Fri). Shipping transit time is usually 2–5 business days (Mon–Fri). Total estimated delivery time is 4–8 business days. For more information kindly visit: Shipping Policy.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Maestro, Apple Pay, and Google Pay. Payments are processed securely using SSL encryption and PCI-compliant payment providers. More details are available in our Payment Policy.